Performance Strategies

Navigating Rough Terrain

Passage Consulting partners with clients to create customized performance strategies. By assembling the optimal combination of tools, processes and know how, effective approaches are created to overcome difficult problems and improve the performance of individuals, teams, and organizations.

Through finely tuned assessment processes, Passage quickly gains an understanding of each situation, the people involved, and the business objectives. Then we work with our clients to develop improvement strategies to achieve desired outcomes.

Our capabilities encompass:

• Facilitation
• Collaboration and Team Development
• Employee Assessment &
  Organizational Surveys
• Strategy-based Planning
• Performance Coaching
• Leadership and Management Development
• Change Management
• Process Improvement
• Performance Management
• Experiential Learning

Examples of successful client strategies include:

• Restructured a functional engineering department in anticipation of a three-fold increase in workload over the next two years. Passage provided leadership coaching, performance improvement processes, organization alignment and team development services

• Designed and facilitated team development and communications off-site for a geographically challenged national public affairs team to enhance efficiency, improve processes and increase collaboration

• Merged the work responsibilities and processes of two disparate IT departments providing customer support and technical services to over 8,000 users

• Facilitated strategic planning and provided leadership coaching with key leaders of a systems integration and manufacturing operation to establish a forward thinking culture

• Looking to the future, conducted a nationwide science and technology survey for the military designed to identify key capabilities critical to remaining competitive over the next five to 10 years

• Conducted outdoor experiential learning activities for 640 employees to instill a sense of teamwork and inspiration after significant lay-offs and restructuring for a major DOD contractor

“Seeing only individual actions and missing the structure underlying the actions…lies at the root of our powerlessness in complex situations.” — Peter Senge (The Fifth Discipline)

“Passage’s skills in facilitating team based continuous quality improvements are invaluable. Their consultants have the unique ability to assess a situation, adapt their expertise, and quickly assemble an effective approach to resolving real, bottom line challenges.”

--Stephen Lehocky,
Business Systems Dev/Lean Mgr.
Terex Reedrill
MSQA, MBA, CQM, CQE, CRE, CQA, CSQE, Six Sigma Black Belt